August 24th, 2015
vending your handmade goods in markets and pop-up shops are always trial and error, and totally hit or miss. part of being a vendor is dealing with buyer “rejection” (obviously nothing we go home and cry about), and peoples lack of etiquette when browsing.
this past weekend, i sold with 3 people from our ladies love project collective, and between the 4 of us, i just realized how unknowingly “rude” people are. well, maybe rude isn’t the word – it’s not like they’re not cursing, hissing, scoffing or anything bad at us… i don’t mean it that way. it’s just the ignored greetings/smiles, potential customers touching EVERYTHING and not buying anything, the complaints about prices, etc. that’s i’m talking about. you ended up going to a place where you knew there would be handmade items, it’s hard to believe that people aren’t treating them that way.
i don’t mean that in a defensive way (i’m a virgo, i just love explaining things and hearing myself speak, lol), i just know when i’m going to a market/event like this, that people put TLC into their handmade items. it’s not something manufactured and in higher numbers, like a chain store. that’s kind of the point of these types of events.
we’re supposed to be outgoing and pitching our goods, but sometimes people aren’t receptive to us. sometimes they’re not even giving us back some common courtesy of a “hello” or a smile back, it’s truly a tiring/deflating feeling.
it makes it hard to approach people, but it helps us realize we can’t approach everyone in the same way, either.
you’re damned if you do, damned if you don’t…
just because you’re great at creating your product and you’re selling it yourself, doesn’t mean that you’re going to be able to sell fire to eskimos. i get that it’s hard to convince people they need or even want my jewelry, so i don’t really bother. i know i wouldn’t be talked into something i wasn’t interested in, so i usually just let people look before saying anything aside from “hello”. when i browse/purchase things at such places, i don’t want to have small talk until i am about 70% sure i’m going to purchase something.
the point of this post (aside from lightly venting) was that if you’re reading this and you’re a buyer at an independent market or a pop-up shop, please keep in mind that when we are selling at those events, that we’re there for HOURS. just say hi or smile (it does a world of a difference), don’t haggle or criticize people that have handmade items – TLC went into them… save that for the vintage item sellers. if you want something modified, ask about it! we’re usually pretty flexible about custom orders and (obviously) we desire new customers…
it’s hard when you have a full day of sitting around, talking, smiling, paying attention, etc. (sometimes in uncomfortable weather conditions or social situations) is draining. sometimes you’re shy and you don’t know the people selling around you, or maybe you don’t have anyone with you. it’s not as easy as it seems…